Team Leader - International Hospitality Operations

Team Leader Foundever is hiring Team Leader Operations for International Hospitality Process Were Hiring Team Leader (International Hospitality Process) Location: Andheri Chandivali Education: HSC / Graduate Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process Process: International (Only international Process applicants should apply) Shift Window: 24/7 Week Offs: 2 Rotational week off 5 Days Working What Were Looking For: Experience in team handling Prior client management exposure Strong in Excel & reporting Excellent communication skills Proven people management & leadership skills Quick learner with strong adaptability Experience handling attrition & shrinkage Key Skills: Team Management Client Handling MS Excel Proficiency Communication & Leadership Problem Solving & Adaptability Skills Shrinkage Attrition Team Leadership Customer Retention Customer Satisfaction (CSAT) Chat/ Voice /Blended Process Team Management Leadership Schedule Adherence. Coaching & Feedback People metrics Experience Level Senior Level .