Omni Sport Advisor - Fresher

About the job:

Key Responsibilities:

1. Deliver a WOW customer experience by greeting, engaging, and understanding customer needs.

2. Recommend the right products and services based on customer requirements, including complementary products, buyback, repair and maintenance, and personalisation services.

3. Use all available channels, including in-store, online, and the app, to meet customer needs and provide a smooth checkout experience.

4. Promote sports by engaging customers through sports communities, practising the sport, and encouraging participation in Decathlon events and local sports activities.

5. Stay informed about customer interests and ensure they are satisfied by providing relevant solutions and services.

6. Make customer needs the centre of all activities and remain available to assist customers whenever required.

7. Maintain accurate and responsible inventory to ensure product availability across omnichannel platforms.

8. Ensure customer-facing signage is updated and provide clear information to support informed product choices.

9. Take accountability for customer deliveries and ensure timely fulfilment.

10. Create a WOW store experience by maintaining a safe, welcoming, engaging, and customer-friendly store layout.

11. Ensure customers can test available products and solutions before making their purchase decisions.

12. Understand and promote the complete product and service offering across both offline and online channels.

13. Ensure customers can access the complete range of products required for their sports practice, either in-store or online.

14. Recommend the best possible solution based on customer needs and ensure all relevant sports services are available.

15. Highlight circular economy offerings and relevant services to customers.

Who can apply:

Only those candidates can apply who:

Salary:

₹ 3,60,000 - 5,00,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, 5 days a week, Cab/Transportation facility, Health Insurance, Life Insurance

Skills required:

Client Interaction, Business Analysis, Inventory Management, Merchandising and Effective Communication

Other Requirements:

1. You are a person who would love to work with people and enjoy collective decision-making.

2. You practice sports and are a passionate sports lover.

3. You love to interact, assist, and guide people.

4. You are keen to learn, adapt, take feedback, and make progress.

5. Motivated to use digital tools and apps.

About Company:

Founded in 1976 in France, we have set about making the pleasure and benefit of sports available for everyone across the globe. We do that by providing world-class products, both for enthusiastic beginners as well as passionate professionals at extremely affordable prices. At Decathlon, we have a unique advantage that very few sports goods retailers can boast of.

Our team is powered to design, manufacture, and sell products that are technically as superior as they are affordable to all. Our designers and engineers partner with sportspersons across the world adding a new dimension to the design process. This coupled with cutting-edge technology and innovation delivers products that are absolute winners. Our focus on various sports from running to water sports, from racket sports to adventure, from dancing to horse riding is delivered by our passion brands encouraging our customers to play more.

Other requirements

1. You are a person who would love to work with people and enjoy collective decision-making.

2. You practice sports and are a passionate sports lover.

3. You love to interact, assist, and guide people.

4. You are keen to learn, adapt, take feedback, and make progress.

5. Motivated to use digital tools and apps.

Responsibilities

About the job:

Key Responsibilities:

1. Deliver a WOW customer experience by greeting, engaging, and understanding customer needs.

2. Recommend the right products and services based on customer requirements, including complementary products, buyback, repair and maintenance, and personalisation services.

3. Use all available channels, including in-store, online, and the app, to meet customer needs and provide a smooth checkout experience.

4. Promote sports by engaging customers through sports communities, practising the sport, and encouraging participation in Decathlon events and local sports activities.

5. Stay informed about customer interests and ensure they are satisfied by providing relevant solutions and services.

6. Make customer needs the centre of all activities and remain available to assist customers whenever required.

7. Maintain accurate and responsible inventory to ensure product availability across omnichannel platforms.

8. Ensure customer-facing signage is updated and provide clear information to support informed product choices.

9. Take accountability for customer deliveries and ensure timely fulfilment.

10. Create a WOW store experience by maintaining a safe, welcoming, engaging, and customer-friendly store layout.

11. Ensure customers can test available products and solutions before making their purchase decisions.

12. Understand and promote the complete product and service offering across both offline and online channels.

13. Ensure customers can access the complete range of products required for their sports practice, either in-store or online.

14. Recommend the best possible solution based on customer needs and ensure all relevant sports services are available.

15. Highlight circular economy offerings and relevant services to customers.

Who can apply:

Only those candidates can apply who:

Salary:

₹ 3,60,000 - 5,00,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, 5 days a week, Cab/Transportation facility, Health Insurance, Life Insurance

Skills required:

Client Interaction, Business Analysis, Inventory Management, Merchandising and Effective Communication

Other Requirements:

1. You are a person who would love to work with people and enjoy collective decision-making.

2. You practice sports and are a passionate sports lover.

3. You love to interact, assist, and guide people.

4. You are keen to learn, adapt, take feedback, and make progress.

5. Motivated to use digital tools and apps.

About Company:

Founded in 1976 in France, we have set about making the pleasure and benefit of sports available for everyone across the globe. We do that by providing world-class products, both for enthusiastic beginners as well as passionate professionals at extremely affordable prices. At Decathlon, we have a unique advantage that very few sports goods retailers can boast of.

Our team is powered to design, manufacture, and sell products that are technically as superior as they are affordable to all. Our designers and engineers partner with sportspersons across the world adding a new dimension to the design process. This coupled with cutting-edge technology and innovation delivers products that are absolute winners. Our focus on various sports from running to water sports, from racket sports to adventure, from dancing to horse riding is delivered by our passion brands encouraging our customers to play more.