Customer Care Executive
TWN Automotive Solution LLP Verified employer
Actively hiring · Posted 17d ago · JEV26101A61D7C75F
Job description
Job highlights
- Annual Bonus, Petrol AllowanceJob DescriptionWe’re a Bengaluru motorcycle accessories and riding gear and apparel brand shipping thousands of orders a month. We need customer support executives who can handle both calls and chat.You’ll do: customer calls, WhatsApp support, email replies, order and delivery queries, returns and refunds, coordinating with warehouse and couriers.You need: fluent English and Hindi, clear written English, comfortable typing, patience, and the ownership to chase a problem until it’s solved. 1–3 years’ support experience preferred
- strong freshers welcome.Busy desk — roughly 60–80 calls and 80–100 messages a day. Small team, real responsibility, clear path to a lead role.Timings - 🕙 10 AM – 7 PM, Monday to SaturdayThis role isn’t for you ifYou’re looking for work-from-home or hybridYou want to only take calls, or only do chat — we need bothYou find a busy queue stressful rather than satisfyingShow moreJob roleWork locationTWN AUTOMOTIVE SOLUTION LLP, Siddaiah
We’re a Bengaluru motorcycle accessories and riding gear and apparel brand shipping thousands of orders a month. We need customer support executives who can handle both calls and chat. You’ll do: customer calls, WhatsApp support, email replies, order and delivery queries, returns and refunds, coordinating with warehouse and couriers. You need: fluent English and Hindi, clear written English, comfortable typing, patience, and the ownership to chase a problem until it’s solved. 1–3 years’ support experience preferred; strong freshers welcome. Busy desk — roughly 60–80 calls and 80–100 messages a day. Small team, real responsibility, clear path to a lead role. Timings - 🕙 10 AM – 7 PM, Monday to Saturday This role isn’t for you if You’re looking for work-from-home or hybrid You want to only take calls, or only do chat — we need both You find a busy queue stressful rather than satisfying
Key skills
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