Telesales Representative Fresher
Tech Global Verified employer
Actively hiring · Posted 1d ago · JEV26101A78F20428
Job description
We are seeking a Tele Representative to join our team in Delhi NCR. This role is ideal for individuals who have a passion for communication and a desire to help customers. Key Responsibilities:- Customer Communication: Engage with customers via phone calls to provide information about products and services. This involves listening to their queries and delivering clear and accurate responses.- Lead Generation: Identify potential customers and generate new leads through effective communication strategies. This requires researching and understanding customer needs to promote relevant offerings.- Data Management: Maintain organized records of customer interactions and feedback. Accurate documentation helps improve service quality and keep track of customer preferences.- Issue Resolution: Address customer complaints and concerns effectively, ensuring a high level of customer satisfaction. Being proactive in solving problems enhances the customer experience.- Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and encourage further engagement with products or services. This helps build lasting relationships with customers.Required skills and expectations include:- Strong communication skills, both verbal and written, to interact effectively with customers.- Basic computer literacy to navigate caller systems and manage data efficiently.- A good understanding of customer service principles and practices.- Ability to work independently with minimal supervision, demonstrating self-motivation.- Friendly and patient demeanor to ensure positive interactions with customers.- A willingness to learn and adapt to new processes and products.Candidates with 0-5 years of experience and a minimum education of 12th grade are encouraged to apply.Experience0 - 5 YearsNo. of Openings99Education12th PassRoleTele RepresentativeIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Home
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