Airport Guest Relationship Executive (Freshers) Varanasi

We are seeking a friendly and enthusiastic Airport Guest Relationship Executive in Varanasi. This entry-level position is perfect for individuals who enjoy helping others and want to build their careers in the hospitality industry.Key Responsibilities:1. Guest Assistance: Greet and assist passengers as they arrive at the airport, ensuring a warm welcome and providing helpful information about flights, facilities, and services.2. Problem Resolution: Address guest queries and concerns promptly and professionally, coordinating with relevant departments to resolve any issues effectively.3. Service Promotion: Inform guests about additional services available at the airport, including lounges, transportation options, and shopping facilities, and encourage them to utilize these services.4. Operational Support: Collaborate with airport staff to ensure smooth checking in and boarding processes, helping to maintain an efficient experience for all passengers.5. Feedback Collection: Gather guest feedback and suggestions to help improve service quality, and share insights with management for continuous improvement.Required Skills and Expectations:Candidates should have completed their 10th grade and possess strong communication skills in English and Hindi. The ability to remain calm under pressure and handle challenging situations with a positive attitude is essential. A passion for customer service and a willingness to learn and grow in a fast-paced environment will greatly benefit applicants. Being punctual and reliable is crucial, as this role requires attendance during busy travel periods.Experience0 - 1 YearsNo. of Openings67Education10th PassRoleAirport Guest Relationship ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, One-way Cab, Two-way CabFace Interview Locationkolkata