Customer Support Specialist US Healthcare Process

Job Type: Full-Time Shift: Any Rotational Shifts (24/7), no shifts in midnight 5 days working, 2 rotational weekoffs No Transportation provided by the company We are looking for a detail-oriented and customer-focused Customer Support Specialist to join our US Healthcare process team. Required Skills & Qualifications HSC, Bachelors degree or equivalent work experience. 13 years of experience in US healthcare customer service , medical billing(preferred) Excellent verbal and written communication skills. Ability to handle high-volume calls and multitask effectively. Strong problem-solving abilities with a customer-first mindset. Willingness to work US shifts . Preferred Qualifications Experience in claims processing , provider support , patient support , or revenue cycle management . Prior experience in a BPO or healthcare support environment. What We Offer Competitive salary and performance incentives. Health benefits and paid time off. Training and continuous learning opportunities. A supportive and growth-oriented work environment .