Program Management Lead Culture Transformation

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our peopleKyndrylsthat means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities

Culture Activation and Leadership Practices

Translate enterprise culture priorities and leadership behaviors into manager guides, team activities, communications, and other usable resources for assigned audiences.Support global and local leaders and managers in applying practices such as listening, recognition, accountability, simpler ways of working, and decisions at the appropriate level.Gather examples of The Kyndryl Way in action and share effective practices across teams and geographies.Help embed The Kyndryl Way by turning culture priorities into everyday behaviors, reinforcing them through team routines and processes (systems), and highlighting examples and recognition that make the culture visible (symbols).Change and Adoption

Plan and deliver change activities for assigned initiatives, including stakeholder engagement, readiness, communications, enablement, and follow-up.Coordinate with HRBPs, Talent, Learning, Communications, and business partners to adapt materials to local needs while staying aligned with the enterprise culture approach.Support culture advocates and other partner networks by preparing resources, facilitating working sessions, and capturing barriers and feedback.Engagement and Insights

Review engagement survey results, listening feedback, and available culture measures with partners to identify themes and practical actions.Help managers and teams develop, track, and refine engagement action plans; summarize progress and lessons learned for the Culture Transformation team.Use participation, adoption, and employee feedback measures to evaluate assigned initiatives and recommend improvements.Project Delivery and Coordination

Manage project plans for assigned culture workstreams, including milestones, deliverables, owners, dependencies, and status reporting.Coordinate cross-functional contributors, facilitate working meetings, and follow through on commitments to keep work moving.Identify delivery risks and blockers early, propose options, and escalate matters that affect scope, timing, resources, or enterprise alignment.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.

Qualifications

Required Experience and Skills

Experience delivering culture change, organizational development, employee engagement, leadership, or related HR initiatives in a complex organization; typically 5 or more years of relevant experience.Practical knowledge of change management and the ability to turn broad priorities into clear tools and actions for leaders and teams.Experience coordinating cross-functional projects, maintaining plans and milestones, managing dependencies, and communicating risks.Ability to interpret survey and listening data, identify themes, and support measurable action planning.Strong facilitation, writing, and relationship skills; able to influence stakeholders without direct authority and collaborate across functions and geographies.Comfort working through changing priorities while maintaining attention to delivery and the employee experience.Preferred Experience

Experience with employee listening platforms such as Glint, or similar tools, including engagement action planning.Experience developing manager resources, supporting culture networks, or helping integrate recognition and employee experience programs.Experience in a global, matrixed organization or a technology services environment.

Education

Bachelors degree or equivalent practical experience. Study in organizational development, human resources, organizational psychology, communications, business, or a related field is helpful.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have .