Customer Care Executives International BPO Immediate Joiners Blore Pune HYD
WHITE HORSE MANPOWER CONSULTANCY P LTD Verified employer
Actively hiring · Posted 7d ago · JEV26101EC51B371F
Job description
Hiring Customer Care Executives International BPO Immediate Joiners 16 Yrs Up to 7 LPA Hyderabad Bangalore Pune Job Description JD Role Customer Care Executive International Process Department Customer Support Customer Experience BPO Location Hyderabad Bangalore Pune Experience 16 Years CTC Up to 7 LPA Shift Rotational Night Shift International Process Joining Immediate Joiners Only Role Overview We are hiring dynamic Customer Care Executives for international BPO processes The role involves handling global customer interactions resolving queries efficiently and delivering highquality customer experience across voice chat or email support channels Key Responsibilities Handle inbound outbound customer interactions voice chat email Resolve customer queries complaints and service requests effectively Maintain high customer satisfaction CSAT and quality scores Follow defined SLA TAT and process guidelines Document customer interactions accurately in CRM systems Escalate complex issues to relevant teams when required Ensure adherence to compliance and quality standards Meet individual and team performance targets Required Skills Experience in International BPO Customer Support Excellent English communication skills verbal written Strong problemsolving and interpersonal skills Ability to work in rotational night shifts Basic computer knowledge and CRM handling experience Customerfirst mindset with attention to detail Good to Have Experience in voice blended chat support processes Exposure to US UK Australian processes Ability to handle highvolume customer interactions Immediate availability short notice period hidden email hidden mobile www whitehorsemanpower in White Horse Manpower Consultancy Private Limited BPOJobs CustomerSupport InternationalBPO HiringNow HyderabadJobs BangaloreJobs PuneJobs VoiceProcess CustomerCare ImmediateJoiners CallCenterJobs JobOpening IndiaJobs FreshersJobs TechSupport .
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