TeleSales Executive

Position

Position Title: Tele sales Executive

Location: Mumbai.

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation

To utilize inbound/outbound calls to cross-sell & up-sell products/services

To share and record accurate information of communication with customers to update database

Answer questions regarding products/services to ensure customer satisfaction

Ask relevant questions to understand customer requirements.

Develop and sustain relationships with customers to encourage repeat business.

Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

Proven experience working as a telesales executive or customer service role

Proven track record of successfully meeting sales targets preferably over the phone

Good knowledge of relevant computer programs and telephone systems

Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

Strong analytical and problem-solving skills.

Strong negotiation and consultative sales skills.

Growth and aggressive delivery, targets-oriented mind-set

Ability to deliver in high pace environment

Strong organizational skills

Excellent communication and customer service skills.

What do we offer?

Attractive salary & performance-linked bonuses

Health Insurance benef

Fun, casual & flexible work environment

Entrepreneurial, forward-looking, growth-driven & open work culture