Customer Engagement & Retention Executive/AM

Greetings from Anand Rathi Global Finance Ltd.

Key roles and responsibilities

Customer engagement: Build and maintain strong, long-term relationships with existing LAP customers.

Preventing attrition: Proactively engage with customers to address concerns, resolve issues, and ensure satisfaction to prevent account attrition.Customer service: Act as the single point of contact for customer inquiries and concerns, ensuring timely and effective resolution.Enhancing customer experience: Utilize regular interactions to enhance customer engagement and build loyalty.Portfolio Retention.Candidates with a background in LAP will be preferred.

Location :-Goregaon East

Interested candidate can share profile at hidden_email .