Relationship Executive - Full Time - Freshers

As a Relationship Executive in Siliguri, you will be responsible for building and maintaining strong relationships with customers, ensuring their satisfaction, and promoting the company's services.Key Responsibilities:- Customer Engagement: Interact with customers to understand their needs and gather feedback on services. This helps in refining our offerings and improving client satisfaction.- Relationship Building: Establish trust and rapport with clients through consistent communication. Strong relationships lead to repeat business and positive referrals.- Service Promotion: Actively promote the company's services to existing and potential customers. This is essential for driving sales and expanding the client base.- Issue Resolution: Address and resolve customer complaints efficiently. Timely solutions enhance customer loyalty and retention.- Regular Follow-ups: Maintain regular contact with clients to ensure their needs are met and identify opportunities for upselling or cross-selling services.- Record Keeping: Maintain accurate records of interactions with customers. This assists in tracking client history and improving service delivery.Required Skills and Expectations:- Strong communication and interpersonal skills are essential for effectively engaging with customers and colleagues alike.- Ability to work in a fast-paced environment while maintaining attention to detail.- A positive attitude and a customer-first mindset are crucial for fostering strong relationships.- Basic computer skills to manage customer records and communication through various software.- Candidates should have a minimum educational qualification of a 12th pass and ideally possess 0 to 2 years of experience in a customer-facing role.Experience0 - 2 YearsNo. of Openings2Education12th PassRoleRelationship ExecutiveIndustry TypeEducation / Teaching / Training / Colleges /Institutes / UniversitiesGender[ Male / Female ]Age Limit18 - 30 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Travel Allowance (TA), ESIFace Interview LocationNarayana School, Siliguri