Shipping Assistant (WFH)

About the job:

The role will support the preparation of shipping and export documentation, coordination with carriers and logistics partners, shipment tracking, delivery follow-up, and resolution of shipment-related issues. This position is part of Nisje Limited and will work closely with operational teams and stakeholders across jurisdictions to support the shipping and logistics requirements of an international manufacturing business that is continuously expanding its operations and reach across global markets.

This role is well suited to someone with at least 6 months of relevant experience who is curious, resourceful, quick to learn, and capable of working independently while maintaining strong communication with their team and stakeholders. As the business continues to expand globally, effective shipping and logistics coordination plays an important role in ensuring that products are accurately documented, efficiently dispatched, closely tracked, and delivered on time.

This role provides an opportunity to contribute directly to these operations while gaining exposure to international shipping, logistics, and cross-border business processes.

Our Principles:

Our culture is built upon the following principles. They are more than values they influence how we make decisions, interact with one another, and approach our work.

1. Be Open Share ideas freely, challenge respectfully, and welcome different perspectives.

2. Be Transparent Communicate with clarity, honesty, and context.

3. Be Diligent Take pride in thoughtful, accurate work.

4. Be Responsible Own your commitments and outcomes.

5. Be Mature Bring balance, perspective, and calm to challenges.

Applicants who progress through the recruitment process will be expected to demonstrate an understanding of these principles and how they apply in practice.

Key responsibilities:

A. Shipping Documentation & Coordination

1. Prepare, verify, and maintain accurate shipping and export documentation, including Airway Bills (AWB), Bills of Lading (BOL), Export Declarations, Commercial Invoices, and related records, ensuring compliance with applicable requirements;

2. Coordinate shipments with carriers, freight forwarders, customs brokers, logistics partners, and internal teams including Sales, Customer Service, Production, Warehouse, and Planning;

3. Assist with freight quotations, shipment scheduling, dispatch readiness, and follow-up on outstanding requirements;

4. Update relevant systems, shipping portals, ERP platforms, and tracking records.

B. Shipment Tracking & Issue Resolution

1. Track shipments from dispatch through final/last-mile delivery, monitoring milestones, transit times, expected delivery dates, and delivery confirmation;

2. Provide timely shipment updates and proactively follow up with carriers, logistics partners, customers, and internal stakeholders;

3. Identify, investigate, and assist in resolving delays, missing documentation, customs issues, delivery failures, damaged or missing shipments, and other exceptions;

4. Escalate significant or recurring issues, maintain records of resolutions, and respond to shipment-related queries.

C. Administration & Process Improvement

1. Maintain accurate shipment records, documentation, communications, and system updates;

2. Follow established procedures and controls while providing general administrative and operational support to the Shipping/Logistics function;

3. Identify and support improvements that make shipping processes more efficient, systematic, and reliable.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,90,000 - 4,80,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Other perks:

5 days a week, Health Insurance

Skills required:

Attention to Detail, Time Management, MS-Excel, Problem Solving, Coordination, Adaptability, Enterprise Resource Planning(ERP), Research and Analytics, Effective Communication and Self-learning

Other Requirements:

A. Required Skills & Competencies

1. Ability to work independently in a remote environment, take ownership of assigned responsibilities, and manage priorities without constant supervision

2. Quick learner who can adapt to changing processes and requirements, research unfamiliar situations, apply new systems and procedures, and ask thoughtful questions when needed

3. Proactive and practical problem-solver who identifies potential issues, takes appropriate action, and escalates matters clearly and promptly

4. Strong written and verbal communication skills

5. Excellent attention to detail, accuracy, organization, and time management, with the ability to manage multiple priorities and maintain accurate records

6. Comfortable using spreadsheets, shipping portals, ERP systems, and other digital tools

B. Qualifications & Experience

1. 6 months to 3 years of experience in shipping, logistics, export, freight forwarding, supply chain, administration, customer service, or a related function

2. Familiarity with shipping and export documentation is an advantage

3. Any prior exposure to carriers, freight forwarders, customs brokers, logistics providers, or international trade is an advantage

4. Experience working with international teams is beneficial

5. Willingness and ability to work flexibly with shift times or meeting schedules that may be required to support stakeholders across multiple jurisdictions and time zones

About Company:

Nisje Limited (pronounced Niche) is a collaborative company with the shared interest of placing people's needs first. We build on the philosophy that people are foundational, and engaging with people as humans is the cornerstone of all our endeavours. We invest, nurture, and support individuals to be creative, courageous leaders in a safe space. Our investments span multiple decades and multiple continents, with teams equally distributed. Aligning with our ethos, we measure each step thoughtfully, keeping in mind the sustainability of our world and environment.

Other requirements

A. Required Skills & Competencies

1. Ability to work independently in a remote environment, take ownership of assigned responsibilities, and manage priorities without constant supervision

2. Quick learner who can adapt to changing processes and requirements, research unfamiliar situations, apply new systems and procedures, and ask thoughtful questions when needed

3. Proactive and practical problem-solver who identifies potential issues, takes appropriate action, and escalates matters clearly and promptly

4. Strong written and verbal communication skills

5. Excellent attention to detail, accuracy, organization, and time management, with the ability to manage multiple priorities and maintain accurate records

6. Comfortable using spreadsheets, shipping portals, ERP systems, and other digital tools

B. Qualifications & Experience

1. 6 months to 3 years of experience in shipping, logistics, export, freight forwarding, supply chain, administration, customer service, or a related function

2. Familiarity with shipping and export documentation is an advantage

3. Any prior exposure to carriers, freight forwarders, customs brokers, logistics providers, or international trade is an advantage

4. Experience working with international teams is beneficial

5. Willingness and ability to work flexibly with shift times or meeting schedules that may be required to support stakeholders across multiple jurisdictions and time zones

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Annual CTC: ₹ 2,90,000 - 4,80,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 3,00,000 /year

2. Variable pay: ₹ 90,000 - 1,80,000 /year

Responsibilities

About the job:

The role will support the preparation of shipping and export documentation, coordination with carriers and logistics partners, shipment tracking, delivery follow-up, and resolution of shipment-related issues. This position is part of Nisje Limited and will work closely with operational teams and stakeholders across jurisdictions to support the shipping and logistics requirements of an international manufacturing business that is continuously expanding its operations and reach across global markets.

This role is well suited to someone with at least 6 months of relevant experience who is curious, resourceful, quick to learn, and capable of working independently while maintaining strong communication with their team and stakeholders. As the business continues to expand globally, effective shipping and logistics coordination plays an important role in ensuring that products are accurately documented, efficiently dispatched, closely tracked, and delivered on time.

This role provides an opportunity to contribute directly to these operations while gaining exposure to international shipping, logistics, and cross-border business processes.

Our Principles:

Our culture is built upon the following principles. They are more than values they influence how we make decisions, interact with one another, and approach our work.

1. Be Open Share ideas freely, challenge respectfully, and welcome different perspectives.

2. Be Transparent Communicate with clarity, honesty, and context.

3. Be Diligent Take pride in thoughtful, accurate work.

4. Be Responsible Own your commitments and outcomes.

5. Be Mature Bring balance, perspective, and calm to challenges.

Applicants who progress through the recruitment process will be expected to demonstrate an understanding of these principles and how they apply in practice.

Key responsibilities:

A. Shipping Documentation & Coordination

1. Prepare, verify, and maintain accurate shipping and export documentation, including Airway Bills (AWB), Bills of Lading (BOL), Export Declarations, Commercial Invoices, and related records, ensuring compliance with applicable requirements;

2. Coordinate shipments with carriers, freight forwarders, customs brokers, logistics partners, and internal teams including Sales, Customer Service, Production, Warehouse, and Planning;

3. Assist with freight quotations, shipment scheduling, dispatch readiness, and follow-up on outstanding requirements;

4. Update relevant systems, shipping portals, ERP platforms, and tracking records.

B. Shipment Tracking & Issue Resolution

1. Track shipments from dispatch through final/last-mile delivery, monitoring milestones, transit times, expected delivery dates, and delivery confirmation;

2. Provide timely shipment updates and proactively follow up with carriers, logistics partners, customers, and internal stakeholders;

3. Identify, investigate, and assist in resolving delays, missing documentation, customs issues, delivery failures, damaged or missing shipments, and other exceptions;

4. Escalate significant or recurring issues, maintain records of resolutions, and respond to shipment-related queries.

C. Administration & Process Improvement

1. Maintain accurate shipment records, documentation, communications, and system updates;

2. Follow established procedures and controls while providing general administrative and operational support to the Shipping/Logistics function;

3. Identify and support improvements that make shipping processes more efficient, systematic, and reliable.

Who can apply:

Only those candidates can apply who:

have minimum 1 years of experience

Salary:

₹ 2,90,000 - 4,80,000 /year

Experience:

1 year(s)

Deadline:

[hidden]:59:59

Other perks:

5 days a week, Health Insurance

Skills required:

Attention to Detail, Time Management, MS-Excel, Problem Solving, Coordination, Adaptability, Enterprise Resource Planning(ERP), Research and Analytics, Effective Communication and Self-learning

Other Requirements:

A. Required Skills & Competencies

1. Ability to work independently in a remote environment, take ownership of assigned responsibilities, and manage priorities without constant supervision

2. Quick learner who can adapt to changing processes and requirements, research unfamiliar situations, apply new systems and procedures, and ask thoughtful questions when needed

3. Proactive and practical problem-solver who identifies potential issues, takes appropriate action, and escalates matters clearly and promptly

4. Strong written and verbal communication skills

5. Excellent attention to detail, accuracy, organization, and time management, with the ability to manage multiple priorities and maintain accurate records

6. Comfortable using spreadsheets, shipping portals, ERP systems, and other digital tools

B. Qualifications & Experience

1. 6 months to 3 years of experience in shipping, logistics, export, freight forwarding, supply chain, administration, customer service, or a related function

2. Familiarity with shipping and export documentation is an advantage

3. Any prior exposure to carriers, freight forwarders, customs brokers, logistics providers, or international trade is an advantage

4. Experience working with international teams is beneficial

5. Willingness and ability to work flexibly with shift times or meeting schedules that may be required to support stakeholders across multiple jurisdictions and time zones

About Company:

Nisje Limited (pronounced Niche) is a collaborative company with the shared interest of placing people's needs first. We build on the philosophy that people are foundational, and engaging with people as humans is the cornerstone of all our endeavours. We invest, nurture, and support individuals to be creative, courageous leaders in a safe space. Our investments span multiple decades and multiple continents, with teams equally distributed. Aligning with our ethos, we measure each step thoughtfully, keeping in mind the sustainability of our world and environment.