Customer Service Representative Jobs For Freshers - Mumbai

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional lem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.Experience0 - 6 YearsNo. of Openings999Education12th PassRoleCustomer Service RepresentativeIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull Time (Night Shift)Work Location TypeWork from OfficeFace Interview LocationMalad Mindspace