Customer Service

Customer Care Executive – Inbound Process | AhmedabadRole Overview:We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.Responsibilities:Handle inquiries via calls/emails & provide timely solutions.Identify and assess customer needs to ensure satisfaction.Maintain accurate documentation & follow communication guidelines.Support clients with clarity, professionalism, and problem-solving skills.Requirements:Graduate/Postgraduate (any field except engineering).0–5 years of client servicing experience (Mutual Fund preferred).Fluency in English, Hindi & Gujarati with excellent communication.Loyal, honest, decision-maker with a long-term vision.