Front Desk - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Welcome and assist guests, visitors and devotees in a warm and respectful manner.

2. Support check-in, check-out and room allocation processes.

3. Assist guests with queries related to accommodation, meals, facilities, timings and ashram activities.

4. Coordinate with housekeeping and other on-ground teams to ensure rooms and common areas are guest-ready.

5. Assist in maintaining guest records, booking details and daily operational trackers.

6. Support the team in handling booking updates, cancellations and special guest requests.

7. Help collect and record guest feedback and escalate concerns to the appropriate team member.

8. Assist with basic payment, billing and documentation processes, as required.

9. Support the front-desk team in ensuring smooth day-to-day functioning of the property.

10. Take up other operational tasks as required to improve the overall guest experience.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 21st Sep'26 and 26th Oct'26are available for duration of 3 monthshave relevant skills and interestsStipend:INR₹ 8,000 - 10,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendationSkills required:Client RelationshipOther Requirements:Who Can ApplyStudents or recent graduates interested in hospitality, travel, guest experience or operations.Good communication skills in Hindi and English.Comfortable interacting with different types of guests and handling basic queries.Polite, patient, presentable and service-oriented.Basic knowledge of computers, WhatsApp and Google Sheets/Excel.Willingness to learn and take responsibility for assigned tasks.Comfortable working in a hospitality/ashram environment, including weekends and holidays when required.What You’ll LearnFront-office and guest managementHospitality and property operationsBooking and reservation coordinationGuest communication and serviceCross-functional coordinationDay-to-day management of a spiritual hospitality propertyAbout Company:Omji is India's first dedicated faith-tech platform built to transform how youdiscover, book, and experience spiritual stays. We connect you with authentic ashrams and dharamshalas, bringing modern convenience to centuries-old traditions - without compromising the soul of the experience.Our mission is simple yet powerful:

To make spiritual journeys accessible, meaningful, and seamlessly managed for both travellers and ashrams.

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Welcome and assist guests, visitors and devotees in a warm and respectful manner.

2. Support check-in, check-out and room allocation processes.

3. Assist guests with queries related to accommodation, meals, facilities, timings and ashram activities.

4. Coordinate with housekeeping and other on-ground teams to ensure rooms and common areas are guest-ready.

5. Assist in maintaining guest records, booking details and daily operational trackers.

6. Support the team in handling booking updates, cancellations and special guest requests.

7. Help collect and record guest feedback and escalate concerns to the appropriate team member.

8. Assist with basic payment, billing and documentation processes, as required.

9. Support the front-desk team in ensuring smooth day-to-day functioning of the property.

10. Take up other operational tasks as required to improve the overall guest experience.