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Customer Service Executive - Two Wheeler Loan Services

Tata Capital Finance Ltd Verified employer

Actively hiring · Posted 1d ago · JEV2610234B7C87AD

SalarySalary not disclosed
Experience1+ yrs
LocationPatiala
Work modeOffice · Full time
Openings1
DepartmentCustomer Support
ShiftDay Shift
IndustryCustomer Support

Job description

Customer Service Executive - Two Wheeler Loans - Patiala - Urban Estate - CSE* - Handle customer inquiries and provide support related to two wheeler loan products. - Assist customers in understanding loan options, application processes, and documentation requirements. - Maintain effective communication to ensure customer satisfaction and timely resolution of issues. - Collaborate with internal teams to facilitate smooth loan processing and customer service. - Manage customer records and update information accurately. - Provide guidance and support to customers throughout the loan lifecycle. - Ensure compliance with company policies and regulatory requirements. - Address customer concerns with professionalism and empathy. - Support business growth by enhancing customer experience in the two wheeler loan segment. - Work in a dynamic environment requiring good communication and problem-solving skills.

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