Jio Point Assistant Manager

Job highlights

• PFJob DescriptionStore Operations: Manage day-to-day operations of the Jio Point/store and ensure smooth functioning.Sales & Revenue: Achieve sales targets for Jio products and services such as SIMs, JioFiber/AirFiber, devices, and other offerings.Team Management: Supervise, guide, and motivate sales executives and other store staff.Customer Service: Handle customer queries, complaints, service requests, and ensure a positive customer experience.New Customer Acquisition: Drive new customer registrations, SIM activations, upgrades, and service subscriptions.Product Promotion: Promote Jio plans, devices, broadband services, digital services, and ongoing offers.Inventory Management: Monitor stock of SIM cards, devices, accessories, and other store materials and maintain proper records.Daily Reporting: Track sales, activations, customer footfall, targets, and team performance and submit reports to senior management.Visual Merchandising: Ensure the store is properly maintained and Jio brand

Store Operations: Manage day-to-day operations of the Jio Point/store and ensure smooth functioning. Sales & Revenue: Achieve sales targets for Jio products and services such as SIMs, JioFiber/AirFiber, devices, and other offerings. Team Management: Supervise, guide, and motivate sales executives and other store staff. Customer Service: Handle customer queries, complaints, service requests, and ensure a positive customer experience. New Customer Acquisition: Drive new customer registrations, SIM activations, upgrades, and service subscriptions. Product Promotion: Promote Jio plans, devices, broadband services, digital services, and ongoing offers. Inventory Management: Monitor stock of SIM cards, devices, accessories, and other store materials and maintain proper records. Daily Reporting: Track sales, activations, customer footfall, targets, and team performance and submit reports to senior management. Visual Merchandising: Ensure the store is properly maintained and Jio branding, promotional materials, and displays are correctly positioned. Process & Compliance: Follow Jio's operational procedures, KYC requirements, documentation standards, and company policies. Market/Competition Tracking: Monitor competitor offers and local market conditions and identify opportunities to increase sales. Escalation Handling: Resolve operational or customer issues and escalate complex matters to the appropriate higher-level team. Training: Help new and existing team members understand products, sales processes, customer handling, and company procedures. Key skills usually expectedSales and target achievement