Project Manager - Operations

About us

Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.

We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).

We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.

Job Description

This is a remote position.

We at Cogno AI are looking to hire a motivated candidate for the role of IT Project Manager.

As an IT Project Manager at Cogno AI, you will work on the projects of some of the largest companies - ICICI Bank, Kotak Mahindra Bank, IDFC FIRST Bank, etc.

Responsibilities:

Create and communicate project plans that meet client objectives.

Track and assign ownership of project-level tasks. Communicate with appropriate teammates and leadership regarding the status of specific projects.

Set and manage timelines, holding internal and external stakeholders accountable to them, while understanding the flexible nature of client deadlines.

Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies.

Demonstrate an understanding of business priorities and the ability the exercise keen prioritization skills between projects and within projects to effectively handle competing and evolving priorities.

Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team to drive transparency and accountability.

Eligibility:

A B.Tech degree in Computer Science or IT is mandatory.

2 to 4 years experience in project management would be preferred.

Prior startup experience is preferred

Proficiency in Microsoft Office and project management software.

Highly organized and able to multitask.

Strong attention to detail and problem-solving skills.

Excellent communication skills, both verbal and written.

Able to work independently and as part of a team.

Must have a laptop or desktop to work.

Location: Currently remote, eventually MumbaiCompensation: As per industry and company standards.

Benefits

Get a chance to shape your career in one of the fastest-growing and dynamic spaces.

Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.

Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!

Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!

Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!

Lots of creative freedom!

Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

Fantastic company culture. No politics. Just pure work and play!

Very approachable and helpful seniors and peers.