Hiring Fresher / Customer Service Associate / 12th Pass

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.Key Responsibilities:- Respond to Customer Inquiries: Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- Resolve Issues: Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- Maintain Records: Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- Provide Product Information: Educate customers about our products and services to help them make informed decisions.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- Problem-Solving Abilities: A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- Team Player: The ability to work well with others in a team environment is important, as you will collaborate with various departments.- Adaptability: Be open to learning and adapting to new processes and changes to better serve our customers.- Proficiency in Basic Computer Skills: Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!Experience0 - 1 YearsNo. of Openings100Education12th PassRoleCustomer Care AssociateIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationNoida sector 60 A-37 i Energizer, Nearest metro station Noida sector 59