Deputy Manager Quality Assurance

Position: Deputy Manager Quality

Experience: 10+ years in connector process manufacturing, preferably within the automotive industry.

Job Purpose

To lead and manage quality assurance and quality control activities for IT/Datacom power connectors and EV charger products, ensuring compliance with customer requirements, applicable standards, and internal quality objectives. The role will be responsible for driving process capability, defect reduction, continuous improvement, and customer satisfaction.

Key Responsibilities

Lead Quality Assurance and Quality Control activities across incoming, in-process, final inspection, and outgoing quality.

Establish and maintain quality standards, inspection plans, control plans, work instructions, and quality procedures.

Monitor and improve manufacturing processes for power connectors, terminals, cable assemblies, and EV charging components.

Drive APQP, PPAP, PFMEA, Control Plan, MSA, SPC, and 8D activities as applicable.

Analyze internal and customer quality issues using Root Cause Analysis, 5 Why, Fishbone, Pareto, and other problem-solving methodologies.

Lead corrective and preventive actions and ensure timely closure of quality issues.

Monitor key quality metrics such as PPM, rejection, rework, scrap, customer complaints, FPY, and process capability.

Conduct and support internal, process, product, supplier, and customer audits.

Work closely with Production, Engineering, R&D, Tooling, Maintenance, Supply Chain, and Suppliers to resolve quality and process issues.

Develop and implement inspection and testing methods for electrical and mechanical characteristics of connectors and EV charging products.

Ensure effective control of critical dimensions, crimping, terminal insertion/retention, contact resistance, insulation resistance, dielectric strength, temperature rise, mechanical strength, and other relevant product characteristics.

Review and approve quality-related documentation, specifications, inspection standards, and deviation/concession requests.

Support new product development and new process introduction from prototype through mass production.

Identify opportunities for defect prevention, automation, poka-yoke, process optimization, and cost of poor quality reduction.

Develop and mentor the quality team and promote a strong culture of quality and continuous improvement.

Technical & Functional Skills

Strong knowledge of connector manufacturing processes, preferably power connectors and high-current applications.

Understanding of EV charging systems, power connectors, cable assemblies, terminals, and electrical/electronic manufacturing.

Good knowledge of IATF 16949 / ISO 9001 quality systems.

Good Knowledge in IPC/WHMA-A-620

Knowledge of APQP, PPAP, PFMEA, Control Plan, MSA, SPC, 8D, and CAPA.

Hands-on experience with GD&T, drawing interpretation, dimensional inspection, and process capability. .