Call Center Agent

Salary Range : Rs. 17000 - Rs. 22000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : HSR Layout Sector 2Working Hours : Rotational ShiftsAdditional Info : Handle Incoming Calls From Customers Requiring Automobile Assistance. Coordinate With Field Technicians To Facilitate Timely Support. Enter Customer And Service Request Details Accurately Into The Admin Portal. Monitor And Track The Status Of Ongoing Service Requests. Escalate Any Issues, Delays, Or Customer Concerns To The Supervisory Team. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Responsibilities

Handle Incoming Calls From Customers Requiring Automobile Assistance. Coordinate With Field Technicians To Facilitate Timely Support. Enter Customer And Service Request Details Accurately Into The Admin Portal. Monitor And Track The Status Of Ongoing Service Requests. Escalate Any Issues, Delays, Or Customer Concerns To The Supervisory Team. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English