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Customer Care Executive - Full Time

Enhanceplus placement Verified employer

Actively hiring · Posted 4d ago · JEV2610288F30F72E

Salary₹2,25,000 – ₹5,00,000 per year
ExperienceFreshers welcome
LocationMumbai, Maharashtra
Work modeOffice · Full time
Openings1

Job description

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactionsExperience0 - 4 YearsNo. of Openings20EducationGraduateRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

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