Airport Ground Staff || Freshers & Experienced

Join our team as an Airport Ground Staff member in Chandigarh, India. This role is perfect for individuals who are passionate about customer service and enjoy working in a dynamic airport environment. Ideal candidates will help ensure smooth operations and excellent passenger experiences.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a seamless travel experience. Provide information about flight schedules and gate changes as needed.2. Baggage Handling: Safely manage passenger baggage from check-in to the aircraft, ensuring it reaches its destination promptly. Address any issues related to lost or damaged luggage.3. Safety and Security Compliance: Follow standard operating procedures for safety and security protocols, including baggage screening and passenger identification checks.4. Communication: Maintain clear communication with passengers, airline staff, and security personnel. Address passenger queries and concerns promptly and professionally.5. Customer Service Support: Handle customer complaints or issues with empathy and professionalism, striving to resolve them effectively to enhance passenger satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong interpersonal skills to interact effectively with diverse passengers. A keen eye for detail and a commitment to safety are essential. While experience is not required, a willingness to learn and adapt in a fast-paced environment is crucial. Teamwork and a positive attitude are also highly valued.Experience0 - 2 YearsNo. of Openings860Education12th PassRoleAirport Ground StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab