Senior Program Manager

Program / Senior Program Manager Job Description

Responsibilities

Define and develop roadmaps to deliver strategic goals

Regularly review the annual and quarterly roadmaps and refine the scope and priorities

Drive progress reviews with senior management and leadership

Identify risks and develop mitigation plans

Report plans, progress, risks regularly at different levels

Develop release management plans, processes and drive the adoption

Develop release calendars and release management plans to achieve the same

Drive sprint planning, standup meetings and ensure the work being done follows the plans

Lead the customer engagements, set up processes, tools to manage the engagements

Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success

Articulate customers requirements to the cross functional teams, plan to deliver them

Organize and manage all phases of the programs to ensure on-time completion

Knowledge and Skills

Thorough understanding of Software Development Lifecycle (SDLC)

Experience in managing complex cross-functional large scale enterprise projects.

Good understanding of tools used for development, QE and Dev Ops

Experience in setting up, configuring and driving usage of project management tools

Experience in managing releases in both Cloud and On-Premise environments

Demonstrated ability to partner with different functions across the organization

Experience setting up templates and processes that are repeatable

Passion for using data to drive reviews and decision making

Ability to write crisp and robust stories to communicate complex issues, requirements

Education

Bachelor’s degree in computer science from a reputed college

PMP Certification is a plus

ITIL Certification is a plus

Experience

At least 2-3 years in a software development role

At least 1-2 years in a technical lead role independently managing sub-projects / development of components

At least 5-7 years in managing software development projects using agile methodologies

At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments

Total minimum experience for program manager: 12 years.

Total minimum experience for Sr. Program manager: 14 years.