Sales Development Representative

Role Summary

This is a full-time, hybrid role based in Bengaluru, with flexibility for occasional remote work. As a SDR, you will build and manage a qualified pipeline, and close B2B SaaS deals with mid-market and enterprise customers.

You will drive research, outreach, and demos while mentoring junior reps and aligning closely with the founder and product team. The ideal candidate is hands-on, data-driven, and comfortable owning both top-of-funnel (prospecting) and bottom-of-funnel (closing) activities.

Key Responsibilities

Research target companies, segments, and geographies to build named account lists and identify ideal customer profiles (ICP).

Identify key decision-makers and influencers (CXOs, Heads of CX, Operations, IT, Digital, Contact Center, etc.) in each target account.

Execute structured outbound outreach using LinkedIn, email, and phone to generate qualified meetings (account-based selling approach).

Create and publish regular LinkedIn posts to build personal brand, generate inbound interest, and position Rolkol as a thought leader in conversational AI.

Run discovery calls, product demos, and solution walkthroughs; define use cases and quantify ROI for prospects.

Own the full sales cycle from first touch to contract closure, including proposal creation, commercial negotiations, and handover to customer success.

Maintain an accurate and up-to-date CRM with activities, opportunities, and forecasts.

Analyze outreach, pipeline, and win–loss data to refine messaging, targeting, and sales process.

Collaborate with marketing on campaigns, content, and events to support outbound efforts.

Provide feedback to product and leadership on customer needs, market trends, and competitor positioning.

Qualifications & Skills

1-3 years of experience in outbound-led roles (SDR, AE, or Sales Manager).

Proven track record of generating pipeline and closing deals in mid-market or enterprise accounts.

Strong research skills and comfort using LinkedIn Sales Navigator and similar tools.

Excellent written and verbal communication; ability to craft tight outbound copy and run consultative discovery.

Demonstrated use of LinkedIn for social selling, content, and networking.

Experience working in early-stage or growth-stage startups is a strong plus.

Familiarity with CRMs and basic SaaS metrics (MRR, ARR, CAC, LTV, churn).