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Customer Support Voice Role

2Coms Consulting Pvt Ltd. Verified employer

Actively hiring · Posted 2d ago · JEV26102C9EBC31D7

Salary₹1,80,000 – ₹2,16,000 per year
ExperienceFreshers welcome
LocationKolkata/Calcutta, West Bengal
Work modeOffice · Full time
Openings1
EducationGraduate
DepartmentCustomer Support
ShiftNight Shift
EnglishGood (Intermediate / Advanced) English
IndustryCustomer Support

Job description

Job highlights

  • PF, 5 working daysJob DescriptionOpening for fresher and experience for customer support role in a leading KPO company in Kolkata.Job Location: Kolkata (Work from Office)Salary Structure (In-Hand):Freshers: ₹15k in-hand Experience upto 18k inhandKey Responsibilities:Handle international customer queries related to medical billing.Ensure high levels of accuracy and compliance with medical billing regulations.Maintain and update customer records in the system.Deliver exceptional customer service and ensure prompt issue resolution.Meet process-driven quality and productivity targets.RequirementsEligibility Criteria:Education: Undergraduates & Graduates both can apply.Experience : Freshers & experienced professionals (up to 7+ years) are eligible.Communication Skills: Excellent English communication is mandatory (verbal & written).BenefitsPerks & Benefits:Cab Facilities for employees.Sat/Sunfixed offPF/Medical insurance coverageIJP- Internal job promotion opportunityIncentive over and abov

Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: ₹15k in-hand  Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

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