Hiring Freshers || Air Ticketing Executive

As an Air Ticketing Staff member, you will be responsible for handling airline ticket bookings and providing excellent customer service. Your role is essential to ensure passengers have a smooth travel experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel preferences and requirements.- Customer Assistance: Provide support to passengers with inquiries about flights, ticket changes, and cancellations, ensuring they receive timely and accurate information.- Data Entry: Accurately enter passenger details and booking information into the airline system to maintain updated records.- Payment Processing: Handle payment transactions for ticket bookings, ensuring customer transactions are conducted securely and efficiently.- Issue Resolution: Address any issues or concerns customers may have regarding their tickets or travel plans, working to find satisfactory solutions.- Collaboration: Work closely with other team members to ensure a seamless ticketing process and effective communication within the office.To excel in this role, you should have the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and providing clear information.- Attention to Detail: An eye for detail is crucial to ensure accurate data entry and ticketing processes.- Customer Service Orientation: A friendly and helpful attitude towards customers will enhance their experience and foster loyalty.- Basic Computer Skills: Familiarity with computers and software applications is required for entering data and processing bookings.You will be a vital part of the travel experience for customers as you help them navigate their booking needs.Experience0 - 1 YearsNo. of Openings45Education10th PassRoleAir Ticketing StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, AccommodationFace Interview Locationkolkata