E-commerce Operations Executive

About the job:We are looking for a detail-oriented and proactive E-commerce Executive to manage and grow the company's presence across various e-commerce marketplaces. The role involves marketplace operations, product listings, inventory coordination, order management, performance tracking, and ensuring smooth day-to-day e-commerce operations.

Key Responsibilities:

1. Manage seller accounts and day-to-day operations across e-commerce marketplaces.

2. Create, update, and optimize product listings, descriptions, images, titles, keywords, and pricing.

3. Monitor inventory levels and coordinate with the warehouse/operations team for timely stock replenishment.

4. Manage orders, returns, cancellations, replacements, and customer-related queries.

5. Track sales performance, traffic, conversion rates, and other key marketplace metrics.

6. Ensure accurate product cataloguing and compliance with marketplace guidelines and policies.

7. Coordinate with marketing, operations, logistics, and customer support teams for smooth order fulfilment.

8. Monitor competitor pricing, product listings, promotions, and market trends.

9. Plan and execute marketplace promotions and offers as required.

10. Monitor product visibility, ratings, reviews, and overall marketplace performance.

11. Identify issues related to listings, inventory, orders, payments, or account health and ensure timely resolution.

12. Prepare and maintain daily, weekly, and monthly e-commerce performance reports.

13. Analyze marketplace data and provide insights to improve sales, visibility, and overall performance.

14. Maintain accurate records of orders, inventory, sales, returns, and other marketplace activities.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 3,00,000 - 3,60,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:E-commerce and MS-ExcelOther Requirements:1. Bachelor's degree in business, marketing, e-commerce, or a related field.2. 1-3 years of experience in e-commerce marketplace management.3. Hands-on experience with marketplaces such as Amazon, Flipkart, Myntra, Meesho, or similar platforms.4. Good knowledge of product listing, catalogue management, inventory, and order processing.5. Strong analytical and problem-solving skills.6. Good knowledge of MS Excel/Google Sheets.7. Strong communication and coordination skills.8. Ability to manage multiple tasks and meet deadlines.9. Attention to detail and a result-oriented approach.10. Proficiency in e-commerce operations, marketplace management, product listing, catalog management, inventory management, order management, sales analysis, competitor research, Excel, reporting, and marketplace optimization.About Company:Discover the gateway to exclusive and innovative products with Prodigious Services Pvt. Ltd., your premier online destination for a vast range of high-quality goods imported directly from China. We pride ourselves on connecting customers with the finest selections of electronics, home goods, fashion, and more, each carefully curated to enhance your lifestyle and meet your highest standards. With a focus on reliability, affordability, and trend-setting designs, Prodigious Services Pvt. Ltd. bridges the gap between traditional craftsmanship and modern convenience, ensuring a seamless and satisfying shopping experience. Dive into a world where exceptional quality meets unparalleled value, only at Prodigious Services Pvt. Ltd.

Responsibilities

We are looking for a detail-oriented and proactive E-commerce Executive to manage and grow the company's presence across various e-commerce marketplaces. The role involves marketplace operations, product listings, inventory coordination, order management, performance tracking, and ensuring smooth day-to-day e-commerce operations.

Key Responsibilities:

1. Manage seller accounts and day-to-day operations across e-commerce marketplaces.

2. Create, update, and optimize product listings, descriptions, images, titles, keywords, and pricing.

3. Monitor inventory levels and coordinate with the warehouse/operations team for timely stock replenishment.

4. Manage orders, returns, cancellations, replacements, and customer-related queries.

5. Track sales performance, traffic, conversion rates, and other key marketplace metrics.

6. Ensure accurate product cataloguing and compliance with marketplace guidelines and policies.

7. Coordinate with marketing, operations, logistics, and customer support teams for smooth order fulfilment.

8. Monitor competitor pricing, product listings, promotions, and market trends.

9. Plan and execute marketplace promotions and offers as required.

10. Monitor product visibility, ratings, reviews, and overall marketplace performance.

11. Identify issues related to listings, inventory, orders, payments, or account health and ensure timely resolution.

12. Prepare and maintain daily, weekly, and monthly e-commerce performance reports.

13. Analyze marketplace data and provide insights to improve sales, visibility, and overall performance.

14. Maintain accurate records of orders, inventory, sales, returns, and other marketplace activities.