Senior Engineer- IT support Mac equipment

Designation: Senior Engineer-IT support Mac equipmentExperience: 3-6 yearsLocation: Chennai

Roles & Responsibilities

· Providing IT support for all Mac equipment including system, application, and server issues.

· Providing technical advice and troubleshooting for end users

· Experience in Enterprise Apple support like ABM, VPP,ACE and MDM

· Excellent OSX desktop and server support skills

· Experiencing supporting OS X desktop and server across a range of versions

· Strong experience with using and administrating JAMF

· Package Deployment, Image upgrade. Security patches &DEP

· Hands on experience with JAMF tools like Recon , Composure , remote and Admin

· Endpoint hardening via JAMF and self service management.

· Experience using terminal commands and scripts

· Great customer relationship skills

· Good written & verbal communication skills

· Being flexible and customer solution focused

· Experience in various application outlook , AD and Teams.

· Cloud knowledge