Account Manager

Job Description: Account Manager

Employment Type: Full-time

Experience Level: 1–3 years (Entry to Mid-level)

About the Role

We are looking for a proactive and detail-oriented Account Manager to join our growing AI startup. This is a versatile, non-technical role that blends client relationship management, finance & accounting coordination, documentation, and market/competitive research. The ideal candidate is organized, commercially aware, and comfortable wearing multiple hats in a fast-paced startup environment.

Key ResponsibilitiesClient Relationship & Account Management

Serve as the primary point of contact for assigned client accounts

Coordinate with clients on project timelines, deliverables, and expectations

Address client queries and ensure timely follow-ups and issue resolution

Support onboarding of new clients and maintain long-term relationships

Finance & Accounting Support

Assist with invoicing, billing, and payment follow-ups

Maintain basic financial records, expense tracking, and reconciliations

Coordinate with the finance/accounts team on client contracts, payment terms, and collections

Support budgeting and cost-tracking for client accounts/projects

Documentation & Coordination

Prepare and maintain client-facing documents (proposals, SOWs, reports, contracts)

Create and update internal process documentation and SOPs

Coordinate between internal teams (sales, product, finance) to ensure smooth communication

Maintain organized records of client communications and account history

Research & Competitive Analysis

Conduct basic market and industry research to support business decisions

Track competitor products, pricing, and positioning in the AI space

Compile research findings into clear, actionable summaries/reports for leadership

Support sales/business development with market insights as needed

RequirementsEducation

Bachelor's degree in BA / BBA / B.Com or any related field

Experience & Skills

1–3 years of experience in account management, client coordination, operations, or a similar role (freshers with strong fundamentals may also apply)

Basic understanding of finance/accounting concepts (invoicing, reconciliation, expense tracking)

Strong written and verbal communication skills

Proficiency in MS Office / Google Workspace (Excel/Sheets, Docs, PowerPoint/Slides)

Good research and analytical skills

Highly organized with strong attention to detail

Ability to manage multiple accounts/tasks simultaneously

Comfortable working in a fast-paced, non-technical support role within a tech/AI environment

Nice to Have

Prior experience in a startup environment

Familiarity with CRM or accounting tools (e.g., Zoho, QuickBooks, HubSpot)

Basic understanding of the AI/tech industry landscape

What We Offer

Opportunity to work closely with founders/leadership in a growing AI startup

Exposure across finance, client management, and strategy functions

Collaborative and fast-learning work environment