Fresher hiring for Customer Care Executive
Shine Series Verified employer
Actively hiring · Posted 1d ago · JEV26102DCFFEDA3A
Job description
We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service. As a Customer Care Executive, your main duty will be to assist customers by answering their inquiries and resolving their issues in a friendly and efficient manner. Key Responsibilities:1. Customer Support: You will be the first point of contact for customers, responding to their questions through phone, email, or in-person. Your goal is to ensure that they have a positive experience.2. Issue Resolution: You will handle and resolve customer complaints courteously and effectively. This requires good problem-solving skills to find suitable solutions.3. Product Knowledge: You will need to stay updated on our products and services to provide accurate information to customers, helping them make informed decisions.4. Feedback Collection: You will gather customer feedback to help improve our services and share valuable insights with the management team.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi, both spoken and written. A patient and customer-centric attitude is crucial for this role. You should be able to work in a fast-paced environment and be willing to collaborate with team members. Computer literacy and a basic understanding of customer service principles will be helpful as well.ExperienceFresherNo. of Openings10Education12th PassRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationAmritsar manawala near flipkart best price
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