Airline Customer Service Representative - Full Time - Freshers

We are looking for a friendly and motivated Airline Customer Service Representative to join our team in Alipurduar, India. This entry-level position is ideal for individuals seeking to kickstart their careers in the airline industry while providing excellent service to travelers.Key Responsibilities:1. Assist Passengers: You will help passengers with their inquiries, including ticket bookings, flight schedules, and baggage information. Your ability to communicate clearly will ensure a smooth experience for travelers.2. Check-In Support: You will guide passengers through the check-in process, ensuring that they have all necessary documents ready and helping them with any technical issues related to kiosks or online services.3. Resolve Issues: You will handle passenger complaints and concerns with empathy and professionalism. By listening to their needs, you can provide solutions or escalate issues as needed.4. Maintain Records: You will be responsible for keeping records of passenger interactions and feedback, ensuring accurate information is always available for future reference.Required Skills and Expectations:A successful candidate will have a positive attitude, good communication skills, and the ability to work in a fast-paced environment. Attention to detail and strong problem-solving abilities are essential. You should be willing to learn, adaptable to changes, and able to work both independently and as part of a team. A basic understanding of computers will be beneficial for this role.Experience0 - 1 YearsNo. of Openings32Education10th PassRoleAirline Customer Service RepresentativeIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way CabFace Interview Locationkolkata