Telesales Executive

About the job:Key Responsibilities:

1. Respond promptly to enquiries from campaigns, referrals, events and other channels.

2. Qualify enquiries based on fit, intent and ability to progress.

3. Maintain complete and current customer records and next actions.

4. Address questions clearly and connect customers with the right information or team when required.

5. Coordinate appointments and logistics with customers and the field sales team.

6. Share customer insights with sales and marketing to improve lead quality and campaign effectiveness.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 3,00,000 - 8,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress code, 5 days a weekSkills required:Marketing Campaigns Other Requirements:1. Share customer experience in telesales, inside sales, customer engagement or relationship-led service is preferred.2. Real estate, hospitality, lifestyle or other considered-purchase experience is helpful but not essential.3. Strong spoken communication in English. Additional languages that would help: Hindi, Tamil, Kannada, Malayalam.4. Comfort with structured follow-up, CRM systems and performance expectations.5. Insights into sales and marketing to improve lead quality and campaign effectiveness.About Company:Excetra is one of the recognized names in the facility management vertical today. It's been a name that has been synonymous for facility management services dedicated to improve the facility and administrative standards and to create a congenial atmosphere to get the best results. Excetra offers consultancy and planning in order to work out appropriate economical facility services and administrative support for your specific needs. We pride ourselves on being able to precisely identify, plan and execute facility services that are completely for your specific needs. Excetra was founded and promoted by a group of young professionals, who have vast experience in the field of facility-related services, having worked in various Indian and MNCs.

Responsibilities

Key Responsibilities:

1. Respond promptly to enquiries from campaigns, referrals, events and other channels.

2. Qualify enquiries based on fit, intent and ability to progress.

3. Maintain complete and current customer records and next actions.

4. Address questions clearly and connect customers with the right information or team when required.

5. Coordinate appointments and logistics with customers and the field sales team.

6. Share customer insights with sales and marketing to improve lead quality and campaign effectiveness.