Sales and Customer Service Representative - Pharma

We are seeking a dedicated Sales and Customer Service Representative to join our team in the pharmaceutical sector, focusing on the US region. The ideal candidate will be responsible for driving sales and providing exceptional customer service to our clients. This role requires a proactive approach to understanding customer needs and delivering tailored solutions that enhance customer satisfaction and loyalty.

Key Responsibilities:

• Engage with customers to understand their needs and provide appropriate solutions related to our pharmaceutical products.
• Develop and maintain strong relationships with clients in the US region to drive sales growth.
• Collaborate with the sales team to identify new business opportunities and strategies to increase market share.
• Provide timely and accurate information to customers regarding product availability, pricing, and promotions.
• Handle customer inquiries and resolve issues efficiently to ensure a positive customer experience.
• Maintain detailed records of customer interactions and sales activities in the CRM system.
• Stay updated on industry trends and competitor activities to effectively position our products in the market.

Required Skills:

• Proven experience in sales and customer service, preferably in the pharmaceutical industry.
• Strong communication and interpersonal skills to build rapport with clients.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Familiarity with CRM software and sales tracking tools.

If you are passionate about sales and customer service and have a background in the pharmaceutical industry, we encourage you to apply for this exciting opportunity. Join us in making a difference in the lives of our customers and contributing to the success of our organization.