Customer Care Assistant Jobs For 12th Pass Freshers

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. Responding to Customer Inquiries: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. Providing Product Information: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. Resolving Issues: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. Maintaining Customer Records: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. Collaborating with Team Members: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.Experience0 - 1 YearsNo. of Openings7Education12th PassRoleCustomer Care AssistantIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Home