Collection Executive / Officer

·       Outbound Calling : Make high-volume daily calls to debtors or customers with delayed or unpaid accounts. ·       Negotiation : Negotiate realistic payment arrangements, settlements, or extensions to recover outstanding dues. ·       Record Keeping : Update the CRM or database instantly with accurate notes on calls, payment promises, and account statuses. ·       Follow-Ups : Track scheduled payment dates and follow up with debtors proactively to prevent defaults. ·       Dispute Resolution : Investigate and help resolve billing or payment disputes professionally. ·       Compliance : Adhere strictly to company policies and legal regulations regarding debt collection practices