Airport Representative (Freshers) Bankura

As an Airport Representative, you will be the first point of contact for passengers at the airport, ensuring a smooth travel experience. You will be responsible for assisting travelers with their needs and providing excellent customer service.Key Responsibilities:- Customer Assistance: Greet and assist passengers with check-in procedures and luggage handling, ensuring they feel welcome and supported from the moment they arrive.- Information Dissemination: Provide accurate information about flight schedules, boarding gates, and airport facilities, helping travelers navigate through the airport easily.- Problem Resolution: Address passenger concerns or complaints calmly and professionally, working to find timely solutions to any issues that arise.- Coordination with Airlines: Liaise with airline personnel to communicate passenger needs and ensure smooth operations during busy airport times.- Emergency Response: Stay alert to any emergencies or irregularities, following procedures to ensure the safety and comfort of all passengers.The ideal candidate for this role should have a positive attitude and strong communication skills, as you will interact with diverse travelers. A focus on customer service and the ability to work in a fast-paced environment are essential. A minimum of education up to 10th grade is required, and past experience in customer service is a plus but not mandatory. You should be willing to work full-time from the office at the airport, maintaining a professional appearance and demeanor at all times.Experience0 - 1 YearsNo. of Openings34Education10th PassRoleAirport RepresentativeIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Age Limit18 - 34 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way CabFace Interview Locationkolkata