Junior Operations Executive

About the job:Key responsibilities:

1. Handle day-to-day client communication and relationship management.

2. Resolve client concerns and grievances with tact, clarity, and professionalism.

3. Coordinate approvals, schedules, and reschedules for services like talk shows and media features.

4. Serve as the bridge between operations, internal teams, and clients to ensure seamless execution.

5. Maintain transparent documentation of client communication, commitments, and resolutions.

Skill(s) required:

1. Strong problem-solving skills, especially under time-sensitive pressure.

2. Ability to confidently manage and communicate with high-profile clients.

3. Excellent conflict resolution and negotiation skills.

4. High emotional intelligence, patience, and a solutions-oriented mindset.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Kolkata onlySalary:₹ 2,00,000 - 2,24,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:Informal dress codeSkills required:Client Relationship Management (CRM), English Proficiency (Spoken), English Proficiency (Written) and ManagementOther Requirements:1. Previous experience in client facing roles2. Any experience in sales or content writingAbout Company:We're the coolest squad in Kolkata, powered by a GenZ team that's always one step ahead! Welcome to Storybizz Media, where we don't just do PR, we redefine it. As a next-gen PR agency, we help brands and individuals amplify their presence in the most impactful way possible. From crafting viral-worthy stories to securing that must-have media spotlight, we connect you with your audience in ways that matter. At StoryBizz, we believe storytelling isn't just an art; it's a superpower. We work hand-in-hand with our clients to understand their dreams, values, and goals, then craft strategic PR campaigns that not only make noise but also leave a lasting impression. For us, it's not just about coverage, it's about creating genuine connections that lead to real, lasting success. For more info, check out our Instagram @storybizzmedia

Responsibilities

Key responsibilities:

1. Handle day-to-day client communication and relationship management.

2. Resolve client concerns and grievances with tact, clarity, and professionalism.

3. Coordinate approvals, schedules, and reschedules for services like talk shows and media features.

4. Serve as the bridge between operations, internal teams, and clients to ensure seamless execution.

5. Maintain transparent documentation of client communication, commitments, and resolutions.

Skill(s) required:

1. Strong problem-solving skills, especially under time-sensitive pressure.

2. Ability to confidently manage and communicate with high-profile clients.

3. Excellent conflict resolution and negotiation skills.

4. High emotional intelligence, patience, and a solutions-oriented mindset.