BPO Telecaller

We are seeking a motivated and dynamic BPO Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with customers over the phone, providing information about our loan products, and promoting CASA (Current Account Savings Account) sales. This role is crucial in driving our sales efforts and ensuring customer satisfaction through effective communication and service delivery.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote loan products and CASA services.
• Provide accurate information regarding product features, benefits, and application processes.
• Address customer inquiries and resolve issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with the sales team to achieve monthly targets and contribute to overall business growth.
• Follow up with leads and ensure a high level of customer engagement.

Required Skills:

• Strong communication skills, both verbal and written.
• Ability to handle customer queries and provide solutions effectively.
• Familiarity with BPO processes and telecalling techniques.
• Knowledge of loan products and CASA services is a plus.
• Proficient in using CRM software and basic computer applications.

If you are passionate about sales and customer service and have the required skills, we encourage you to apply for this exciting opportunity to grow your career in the BPO sector.