Ticketing Executive Fresher

As a Ticketing Ground Staff member, you will play a crucial role in ensuring an efficient ticketing process for our customers. You will be stationed at our office in Lucknow, working full-time.Key Responsibilities:- Ticket Sales: Sell tickets to passengers by providing accurate information regarding travel schedules and prices, ensuring a smooth purchasing experience.- Customer Service: Assist customers with inquiries, concerns, or issues related to their tickets, and provide friendly support to enhance customer satisfaction.- Reservation Management: Handle ticket reservations and cancellations accurately, ensuring that all transactions are processed correctly in the system.- Record Keeping: Maintain accurate records of ticket sales and customer interactions to ensure transparency and facilitate reporting.- Collaboration: Work closely with other staff members to coordinate efforts and ensure seamless operations in ticketing and customer service.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for assisting customers and providing clear information about ticketing.- Attention to Detail: You must be organized and detail-oriented to manage ticketing processes accurately and avoid errors.- Basic Computer Skills: Familiarity with computer operations and basic software applications is important for managing ticket sales and reservations.- Team Player: Being cooperative and working well with others in a team environment is crucial for achieving common goals.- Adaptability: You should be open to learning and adapting to new processes and software to improve efficiency in your role. This position is ideal for someone eager to start a career in the ticketing and travel industry.Experience0 - 3 YearsNo. of Openings298Education10th PassRoleTicketing Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationMahipalpur delhi igi airport