Assistant Manager - Design - Retail

Key Responsibilities :

Retail Design & Concept Development :

• Support the creation and execution of retail design concepts aligned with brand guidelines and customer experience objectives.

• Develop innovative design solutions for stores, shop-in-shops, experience centers, and retail touchpoints.

• Ensure consistency in visual identity, design standards, and customer experience across locations.

• Collaborate with marketing, merchandising, and operations teams to implement design initiatives.

Space Planning & Customer Experience :

• Optimize retail spaces to improve customer engagement, navigation, and product visibility.

• Evaluate customer journeys and recommend design enhancements to improve shopping experiences.

• Ensure effective utilization of available retail space while maintaining brand standards.

• Participate in store layout reviews and design improvement projects.

Project Coordination :

• Coordinate design projects from concept to execution.

• Work closely with internal stakeholders to understand business requirements and design objectives.

• Track project timelines, deliverables, approvals, and implementation milestones.

• Support multiple design initiatives simultaneously while maintaining quality standards.

Brand & Visual Consistency :

• Ensure all design outputs align with brand positioning and visual guidelines.

• Support the development of design standards and best practices.

• Conduct periodic reviews to maintain consistency across retail locations.

• Recommend improvements based on customer feedback and market trends.

Vendor & Stakeholder Management :

• Coordinate with external agencies, design partners, and service providers as required.

• Ensure timely delivery of project requirements and adherence to quality expectations.

• Build effective working relationships with cross-functional teams.

• Assist in resolving project-related challenges and escalations.

Design Research & Innovation :

• Monitor industry trends, customer preferences, and emerging retail concepts.

• Conduct competitor benchmarking and market research.

• Identify opportunities to enhance retail experiences through innovative design approaches.

• Contribute ideas that improve customer engagement and brand perception.

Reporting & Documentation :

• Maintain project documentation, design standards, and approval records.

• Prepare project status reports and presentations for stakeholders.

• Track project progress and support management reviews.

• Ensure proper documentation of design changes and implementation updates.

Required Qualifications :

Education :

• Postgraduate qualification in Design Management or Retail Design is preferred.

Experience :

• Experience working within retail, consumer brands, lifestyle, fashion, or FMCG environments preferred.

• Proven experience managing multiple design projects and stakeholder interactions.

Required Skills & Competencies :

Functional Skills :

• Strong understanding of retail design principles and customer experience.

• Knowledge of visual merchandising and brand communication.

• Experience in design planning, concept development, and project execution.

• Ability to create impactful and customer-focused design solutions.

• Strong understanding of design trends and consumer behavior. .