Customer Operations & Support Executive

Job highlights

• Overtime Pay, Annual Bonus, Laptop, Health Insurance, ESI (ESIC)Job DescriptionCustomer Support ExecutiveCompany: Accetraa Technologies Pvt. Ltd.Location: Hubballi, KarnatakaEmployment Type: Full-TimeExperience: Freshers / 0–1 YearGender: Male / FemaleEducation: Graduation is mandatoryAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The candidate will be responsible for assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience.Key ResponsibilitiesHandle customer queries through calls, WhatsApp, chat, and other support channels.Understand customer issues and provide appropriate solutions.Coordinate with internal teams to resolve customer concerns.Follow up with customers and ensure timely resolution.Maintain accurate records of customer interactions and complaints.Escalate complex issues to the concerned team when required.Provide clear information about company ser

Customer Support Executive Company: Accetraa Technologies Pvt. Ltd. Location: Hubballi, Karnataka Employment Type: Full-Time Experience: Freshers / 0–1 Year Gender: Male / Female Education: Graduation is mandatory About the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The candidate will be responsible for assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience. Key ResponsibilitiesHandle customer queries through calls, WhatsApp, chat, and other support channels . Understand customer issues and provide appropriate solutions. Coordinate with internal teams to resolve customer concerns. Follow up with customers and ensure timely resolution. Maintain accurate records of customer interactions and complaints. Escalate complex issues to the concerned team when required. Provide clear information about company services and processes. Maintain professional communication and a positive attitude. Support daily customer service and operational activities. Requirements Graduation is mandatory. Freshers and candidates with 0–1 year of experience can apply. Good communication and interpersonal skills. Languages: Kannada, English, and Hindi. Basic computer knowledge. Good problem-solving and listening skills. Ability to work as part of a team. Customer-oriented approach. What We OfferProfessional and supportive work environment. Opportunity to learn and grow with a technology company. Career development opportunities. Hands-on experience in customer support and operations. Employee benefits as per company policy. Who Can Apply? Male & Female candidates who are graduates and have good communication skills in Kannada, English, and Hindi are welcome to apply. Join Accetraa Technologies and grow your career with us!