Associate MD Office & Business Operations

We are looking for a highly organised, analytical and execution-focused professional to work closely with the Managing Director across business operations, clinical operations, documentation, CRM, strategy execution and cross-functional coordination.

This is not a conventional Executive Assistant role.

The position is designed for someone who can understand a decision, structure the work required, coordinate with multiple teams, maintain operational visibility and ensure that execution actually happens.

What you will work onMD Office & Strategic Execution

Work directly with the MD on priority projects and day-to-day execution

Convert MD decisions into action points, owners, deadlines and follow-ups

Prepare internal briefs, meeting notes, trackers and management reports

Track important organisational priorities and escalate delays/issues

Coordinate across clinical, operations, sales, technology and support functions

Clinical & Operational Documentation

Maintain and structure clinical and operational documentation

Coordinate preparation of case-related, service and internal documents

Ensure documentation moves correctly between relevant teams

Maintain SOPs, checklists, trackers and operational records

Support standardisation of internal workflows across KPCIRC and OnKommon

CRM & Business Operations

Maintain and monitor CRM data and sales/lead pipelines

Track enquiries, consultations, follow-ups and conversion stages

Coordinate with sales and operations teams on pending actions

Maintain dashboards, trackers and management-level reports

Identify operational gaps and ensure closure

KPCIRC + OnKommon Coordination

Understand the workflow connecting hospitals, oncologists, molecular diagnostics, navigators, clinical teams and patients

Coordinate execution across KPCIRC services and the OnKommon platform

Support clinical business development, partnerships and institutional workflows

Assist in implementation of new services, products and processes

Research & Analytical Support

Conduct structured research when required by the MD

Prepare competitor, market, hospital, product or operational analyses

Convert information into concise decision-ready summaries

Support business planning, project evaluation and strategic initiatives

We are looking for someone who Has an MBA / MSc Management / equivalent qualification

Is exceptionally organised and comfortable handling multiple priorities

Has strong written and verbal communication skills

Can work with Excel/Google Sheets, CRM systems, presentations and documentation tools

Understands business operations rather than only administrative work

Is comfortable working in a fast-moving healthcare / health-tech environment

Can independently follow through on tasks without repeated supervision

Has strong attention to detail and ownership

Is comfortable interacting with doctors, management, vendors, partners and internal teams

Ideal backgroundCandidates from healthcare management, hospital administration, management consulting, health-tech, healthcare operations, startup operations, business management or strategy will be considered.

Experience in oncology or healthcare is an advantage, but execution ability, analytical thinking and ownership are more important than domain labels.

CompensationEmployment: Full-time

Reporting: Directly to the MD / MD Office

This role is suited to someone who wants exposure to healthcare, precision oncology, AI-enabled clinical systems, business operations and strategy, while working directly with the leadership team.

To apply: Send your CV with a short note on why you would be suitable for an MD Office & Business Operations role.

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