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Inbound Contact Centre Representative - Sky Service Cards

Kotak Mahindra Bank Limited Verified employer

Actively hiring · Posted 4d ago · JEV261036EE46FB73

SalarySalary not disclosed
Experience1+ yrs
LocationHosur
Work modeOffice · Full time
Openings1
DepartmentCustomer Support
ShiftDay Shift
IndustryCustomer Support

Job description

Sky Service Cards - RM_Sky Channel-Contact Centre Inbound_Karnataka - Handle inbound customer service calls related to Sky Service Cards. - Provide assistance and support to customers regarding their queries and issues. - Work within a contact centre environment, focusing on customer satisfaction. - Requires good communication skills and ability to manage customer interactions effectively. - The role is based in Bengaluru, Karnataka, at a specified office location. - Suitable for candidates with prior experience in contact centre or customer support roles. - Emphasis on delivering quality service and maintaining customer relationships. - May involve use of CRM tools and adherence to company policies and procedures.

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