Captain

About the job:Greet and welcome guests warmly upon arrival.Assist guests with their inquiries, requests, and special needs.Coordinate and supervise the service team to ensure smooth daily operations.Maintain high standards of cleanliness, presentation, and service quality.Manage reservations, seating arrangements, and guest schedules.Handle guest complaints and resolve issues promptly and professionally.Ensure compliance with health and safety regulations.Collaborate with other departments to enhance guest experience.Train and mentor new team members.Monitor and control service quality and guest satisfaction levels.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,04,000 - 3,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59

Responsibilities

Greet and welcome guests warmly upon arrival.Assist guests with their inquiries, requests, and special needs.Coordinate and supervise the service team to ensure smooth daily operations.Maintain high standards of cleanliness, presentation, and service quality.Manage reservations, seating arrangements, and guest schedules.Handle guest complaints and resolve issues promptly and professionally.Ensure compliance with health and safety regulations.Collaborate with other departments to enhance guest experience.Train and mentor new team members.Monitor and control service quality and guest satisfaction levels.