Customer Service Associate (Freshers) Mohali

We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.Key Responsibilities:- Customer Assistance: Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- Issue Resolution: Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- Product Knowledge: Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- Record Keeping: Document customer interactions and feedback in our database for quality assurance and service improvement.- Team Collaboration: Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.Required Skills and Expectations:- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.ExperienceFresherNo. of Openings10Education12th PassRoleCustomer Care AssociateIndustry TypeAccounting / FinanceGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview [hidden]