Airport Ground Staff (Freshers) Howrah
Flyhie Aviation Verified employer
Actively hiring · Posted today · JEV2610383E59AAC9
Job description
As an Air Port Ground Staff member, you will play a vital role in ensuring smooth airport operations. Your primary focus will be on assisting passengers and ensuring safety and efficiency on the ground. Key Responsibilities:- Passenger Assistance: Provide support to passengers during check-in, security, and boarding processes, ensuring they have a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of baggage, ensuring it is delivered to the right flight and handling any passenger concerns.- Ticket Verification: Confirm and check passenger tickets at various points, making sure all travelers have the correct documentation for boarding.- Coordination with Crew: Work closely with flight crew and other staff to manage schedules and communicate important information effectively.- Safety Compliance: Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.- Customer Service: Address any passenger queries or complaints promptly and professionally, providing assistance to maintain high levels of customer satisfaction.Required Skills and Expectations:- Communication Skills: Ability to communicate clearly and effectively with passengers, team members, and airport staff.- Teamwork: A desire to work collaboratively in a team-oriented environment, contributing positively to the group.- Attention to Detail: A keen eye for details to ensure the accuracy of ticketing, baggage handling, and safety protocols.- Time Management: Skills to manage tasks efficiently, ensuring timely completion of duties that support flight schedules.- Adaptability: Willingness to adapt to changing situations and demands commonly found in a busy airport environment.Experience0 - 1 YearsNo. of Openings52Education10th PassRoleAir Port Ground StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way CabFace Interview Locationkolkata
Key skills
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