Customer Success Manager

About the Role:We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively. Responsibilities:Answering day to day client queries and providing creative solutionsWorking on large scale project that optimize our clients’ workflowsTraining clients on the EDS platformHelping to improve client documentation, writing help articles, or creating how to videosBecoming an expert on the EDS platform Desired Skills / Qualifications:Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).Ability to manage multiple projects and work collaboratively.Should have excellent writing and verbal communication skills. Benefits and Perks:​Atmosphere of growth and opportunityCollaborative culture of smart, young and dedicated peopleSuper modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphereOther perks and employee benefit