Telecalling Executive || Freshers & Experienced
Digital Premiums Verified employer
Actively hiring · Posted 2d ago · JEV261038865D6892
Job description
We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.Key Responsibilities:- Making Outbound Calls: You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- Handling Customer Queries: You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- Maintaining Call Logs: You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- Meeting Daily Call Targets: You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- Providing Feedback: Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.Required Skills and Expectations:- Excellent Communication Skills: A strong command of spoken language is necessary to convey information clearly and professionally.- Basic Computer Knowledge: Familiarity with using computers and software for logging calls and managing data is essential.- Self-Motivated: You should be able to work independently, manage your time efficiently, and stay focused while working from home.- Positive Attitude: A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.Experience0 - 1 YearsNo. of Openings500Education12th PassRoleCalling ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Home
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