Job description
We are looking for a proactive and people-oriented Senior HR professional to manage end-to-end human resource operations, talent acquisition, employee engagement, HR policies, and organizational development.
Key Responsibilities
Talent Acquisition & Recruitment
Manage end-to-end recruitment, from job posting and candidate sourcing to interviews, selection, and onboarding.
Hire for technical and non-technical roles, including software developers, AI/ML engineers, data engineers, sales, marketing, and business development professionals.
Develop effective recruitment strategies using LinkedIn, Naukri, job portals, referrals, and professional networks.
Coordinate with department heads to understand hiring requirements and close positions within defined timelines.
Build and maintain a strong talent pipeline for current and future hiring needs.
Employee Lifecycle Management
Manage employee onboarding, documentation, induction, probation reviews, confirmation, and exit formalities.
Maintain accurate employee records, attendance, leave records, and HR databases.
Ensure a smooth employee experience throughout the employee lifecycle.
Conduct exit interviews and analyze employee feedback to identify areas for improvement.
HR Operations & Compliance
Develop, implement, and maintain HR policies, procedures, employee handbooks, and workplace guidelines.
Maintain employment contracts, offer letters, appointment letters, and other HR documentation.
Support payroll coordination, leave management, attendance tracking, and employee benefits administration.
Ensure compliance with applicable Indian labour laws, statutory requirements, and company policies.
Maintain confidentiality of employee information and personnel records.
Performance Management
Coordinate employee performance reviews, goal setting, feedback sessions, and appraisal cycles.
Work with managers to establish KPIs, performance expectations, and development plans.
Identify employee training needs and coordinate learning and development initiatives.
Support performance improvement plans and employee career development.
Employee Engagement & Culture
Plan employee engagement activities, team-building initiatives, celebrations, and internal communication.
Promote a positive, collaborative, inclusive, and performance-driven workplace culture.
Address employee concerns, workplace conflicts, and grievances professionally.
Support employee retention initiatives and monitor employee satisfaction.
HR Strategy & Organizational Development
Support workforce planning, organizational structure, and manpower budgeting.
Develop HR dashboards and reports covering hiring, attrition, attendance, retention, and employee performance.
Identify opportunities to improve HR processes through automation and HR technology.
Partner with leadership to align HR initiatives with business goals and company growth.
Required Skills & Qualifications
Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
2–5 years of relevant experience in HR operations, recruitment, and employee management.
MBA/PGDM in HR or a relevant postgraduate qualification is preferred.
Strong understanding of recruitment processes, HR operations, employee engagement, and performance management.
Working knowledge of Indian employment and labour law compliance.
Excellent communication, interpersonal, negotiation, and conflict-resolution skills.
Proficiency in MS Excel, Google Workspace, HRMS platforms, and recruitment tools.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Ability to work independently and collaborate with founders, managers, and employees in a fast-paced startup environment.
Preferred Qualifications
Experience working with a startup, IT services company, SaaS business, or technology organization.
Experience hiring for technical, AI, software development, sales, and marketing positions.
Familiarity with HR automation tools, applicant tracking systems (ATS), and HR analytics.
Experience developing HR policies and scalable people-management processes.
Ability to balance strategic HR responsibilities with hands-on execution.
Key Performance Indicators (KPIs)
Time-to-hire and recruitment target achievement.
Quality of hires and candidate experience.
Employee retention and reduction in avoidable attrition.
Timely completion of onboarding and HR documentation.
Accuracy of employee records, attendance, and payroll coordination.
Employee engagement and satisfaction.
Timely completion of performance reviews and HR compliance activities.
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